Frequently Asked Questions
Why does Remi cost less than a dentist?
Remi cuts out the middleman (dental assistants, labs, etc.) to save you hundreds of dollars on your custom night guards. Our in-house experts handle everything to ensure you get the best quality and price.
How does the Remi Club work?
Remi Club is our unique subscription service where you get a new night guard every six months for a fraction of the original cost. We ask you to provide us with just one impression and one order, and you’ll regularly get all you need for a dazzling smile. You can pause, cancel, and change the frequency of your replacements any time by emailing us.
What is the Remi guarantee?
With Remi’s 45-Night Perfect Fit Guarantee, if you experience any fit issues, you can rest easy knowing that Remi team will work with you to get the fit just right. Simply contact us within 45 days of receiving your night guards with photo and a brief description and we will work hard to make the fit just right or send out a new impression kit as necessary.
How is Remi different from over-the-counter Night Guards?
The typical "Boil and bite" Night Guards you find at a pharmacy are advertised as a one-size-fits-all solution, however many people find them uncomfortable and give up on wearing them. Remi Night Guards are made in the USA using only the best materials and it is custom made to fit your mouth, ensuring you get the most comfort and protection.
What if my Night Guard does not fit?
We are dedicated to providing you with the perfect Night Guard, which is why we have a 45-night perfect fit guarantee. If you are unhappy for any reason or need new impressions sent to you, simply email us, and we’ll be happy to help.
Do I need top and bottom Night Guards? Can I get two of the same kind?
You only need to wear either a top or bottom Night Guard - not both at once. We want you to find the one that you prefer to sleep with, which is why every customer gets a top and bottom teeth grinding Night Guard by default. However, if you already have a preference, we’ll be happy to provide you with two of the same kind.
What are Remi Night Guards made of?
Remi Night Guards are made of BPA-free, dental-grade, hard-soft 1mm plastic. Each set is specially designed, ensuring ultimate protection on the outside and comfort on the inside. We create the thinnest and most comfortable Custom Night Guards.
If I am a heavy grinder, can I get a thicker Night Guard?
Yes, upon request we can accommodate either 1.3mm or 2mm Night Guards. Just let our team know! Download our Customer Information Card with the different thicknesses available.
Have more questions? Send us an email at support@shopremi.com
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