FAQs
Remi cuts out the middleman (dental assistants, labs, etc.) to save you hundreds of dollars on your custom night guard. Our in-house experts handle everything to ensure you get the best quality and price.
With the Remi Club, you get a new night guard delivered to you every 6 months while enjoying exclusive savings. Simply create one impression and have new night guards whenever you need them! You can pause, cancel, and change the frequency of your replacements any time by sending us an email.
"Boil and bite" night guards sold at pharmacies are one-size-fits-all solutions that most people find uncomfortable. Remi guards are custom-made to provide maximum comfort and protection.
At Remi we are 100% committed to providing the perfect night guard for you. That's why we have a 30-day guarantee. If you are unhappy for any reason, just let us know and we will make it right.
You only need to wear one – either a top or a bottom. Not both. We believe the best way to know your preference on top vs bottom guards is to try them both, which is why every customer gets a top and bottom guard by default. If you already know your preference, just let us know and we are happy to make you two of the same kind!
Our night guards are made of BPA-free, dental-grade, hard-soft 1mm plastic that is specially designed to be protective on the outside and comfortable to wear on the inside. Since Remi Club members get a new night guard every 6 months, we can create the thinnest and most comfortable custom night guards.
Yes, upon request we can accommodate either 1.3mm or 2mm night guards. Just let our team know!
Yes, any time. We understand things change. If you'd like to cancel your Remi Club subscription, just contact our team and we'll take care of you.
Your at-home Remi kit will include step-by-step instructions to make the process simple. In short, we send you impression trays and putty, you spread the putty in a tray, bite down for 4-5 minutes, and then send the impressions back to us in our pre-paid box. That’s it! Here is a video!
Mistakes happen. Not to worry! We include two sets of everything just in case you need a second try. If you’re unsure, just email a photo to support@shopremi.com and our team will respond within 24-48 hours. If you need more supplies, just let us know.
Once your impression kit arrives back at Remi HQ, we'll notify you via email. Due to COVID-19, we have implemented extra sterilization steps to ensure the safety of our customers. As a result, your night guards will arrive approximately two weeks after we receive the impression kit back in our office.
If you grind your teeth and do not want to pay hundreds of dollars for a custom night guard, yes! Remi is right for you.
First, we want to prevent the buildup of bacteria and plaque that could cause cavities and other issues. Second, because your night guard gradually wears down, we want you to rest easy knowing a comfortable and clean new guard is on its way soon. We are here to help you escape the grind and sleep better.
Yes! You can find overnight teeth whitening gel here.
Contact us anytime at support@shopremi.com. We love hearing from our customers!