I heard about Remi on YT; unfortunately, maybe the entire world did, too... On top of it, they moved during the process.
That said, there wasn't THAt much delay and they were very responsive when I sent the photos of my impressions for an okay. Then, the guards arrived and I was super impressed! These are the most comfortable night guards I've had and I've had a few, even from my dentist that didn't feel this good.