Help Center
All your questions about Remi products, answered
At Remi, we say goodbye to middlemen and create your custom teeth mouthpiece kit for hundreds of dollars less than a normal dentist’s price. Everything from production to delivery is handled in-house by our experts to help provide you with the best price without giving up on the quality.
Remi Club is our unique subscription service where you get a new mouth guard whitening gel delivered to you every 3 months and a new night guard every six months for a fraction of the original cost. We ask you to provide us with just one impression and one order, and you’ll regularly get all you need for a dazzling smile. You can pause, cancel, and change the frequency of your replacements at any time by emailing us.
The typical "Boil and bite" night guards you find at a pharmacy are advertised as a one-size-fits-all solution, however many people find them uncomfortable and give up on wearing them. Remi guards are made using only the best materials and is custom-made to you, ensuring you get the most comfort and protection.
We are dedicated to providing you with the perfect night guard, which is why we have a 30-day guarantee. If you are unhappy for any reason or need new impressions sent to you, simply email us, and we’ll be happy to help.
You only need to wear either a top or bottom night guard at once. We want you to find the one that you prefer to sleep with, which is why every customer gets a top and bottom teeth grinding mouth guard by default. However, if you already have a preference, we’ll be happy to provide you with two of the same kind.
Remi night guards are made of BPA-free, dental-grade, hard-soft 1mm plastic. Each set is specially designed, ensuring ultimate protection on the outside and comfort on the inside. We create the thinnest and most comfortable custom night guards.
Yes, upon request we can accommodate either 1.3mm or 2mm night mouth guards. Just let our team know!
Of course and we understand circumstances change. If you would like to cancel, simply contact us and we’ll be happy to help.
Your at-home Remi mouth guard whitening kit will include step-by-step instructions to make the process simple. You receive two impression trays and putty. Simply spread the putty into a tray and bite down for 4-5 minutes. It’s then ready to send off in the pre-paid box we provided you with.
Don’t worry if you make a mistake - we’ve already thought of a solution! We provide two sets of everything for your impressions, in case you need to try again. If you’re unsure, just email a photo to support@shopremi.com and our team will respond within 24-48 hours. If you need more supplies, just let us know.
Once we receive your impression kit, you’ll receive a confirmation email. Due to COVID-19, we have implemented extra sterilization steps to ensure the safety of our customers. As a result, your night guard for teeth will arrive approximately two weeks after the confirmation email.
If you want to reduce teeth damage from grinding and do not want to pay hundreds of dollars for a custom night guard, yes! Remi is right for you.
The build-up of bacteria and plaque is inevitable with any night guard, plus they can gradually wear down. We want to help prevent cavities and comfort issues, which is why we offer Remi Club where you can receive a new night guard every six months.
Yes! You can find overnight teeth whitening mouthpiece gel here.
We use a paraben-free, gluten-free, non-GMO, cruelty-free formula that contains organic ingredients.
Our teeth whitening is designed for people with sensitive teeth! Our gel best works when worn overnight, which is why we suggest purchasing a mouth guard whitening trays with it. You receive longer exposure time, which means we don’t need to include any harsh chemicals in the formula.
Contact Us!
1-800-234-1874 or email us at support@shopremi.com